Massage FAQ – Gold Pro Massage Sherwood Park

At Gold Pro Massage & Wellness Studio, we believe a great experience starts well before your massage begins.

That’s why we’ve created this FAQ to answer the most common questions our clients ask — from how to prepare for your appointment to what to expect in the treatment room.

If you’re a first-time visitor or returning client, you’ll find clear, helpful answers below to make your next visit smooth, relaxing, and stress-free.

First-Time & Booking Questions

Can I book even if I’ve never had a massage before?

Absolutely. Whether it’s your first time or your fiftieth, we’re here to help you feel comfortable. Our therapists will walk you through everything step-by-step.

Do you offer direct billing for insurance?

Yes! We offer one of the largest direct billing lists in Sherwood Park. If your provider isn’t listed, let us know — we’re happy to look into it.

Check out our full direct billing list here.

What should I bring to a massage session?

Just bring yourself, a form of payment, and any health info. Comfy clothes help you relax after the session too.

See more about how to prepare and what to bring for your massage.

What if I don’t know which massage to book?

No problem — you don’t need to know exactly what to choose. You can leave a note when booking or just let your therapist know at the start of your session. We’ll help guide you toward the best option based on how you’re feeling.

Read more about our different services here

Do I get to choose the type of massage I want?

Absolutely — and if you’re unsure, we’ll help guide you. We offer over a dozen options, including Thai, deep tissue, cupping, hot stone, and more. Whether you’re looking to relax or work through pain points, there’s something for you.

See our full list of massage services and options.

How do I know your therapists are qualified?

Yes — every massage therapist at Gold Pro is an RMT (Registered Massage Therapist). Each one is fully trained, experienced, and licensed in all the massage services we offer.

Read more about our team and the credentials of our Registered Massage Therapists.

What perks do you offer for repeat visits or referrals?

We offer perks like 10% off your first visit, 5% credit for every referral, birthday discounts, loyalty rewards, and exclusive bonuses for first responders.

Read more about Gold Pro client perks and rewards.

Do you sell gift cards or bundles?

Yes! You can treat someone (or yourself) with bundles like “The Big 10” or “The Mini 5,” which include bonus Thai Foot Massages. It’s one of our most popular gifting options.

Explore our massage bundles and gift ideas here.

Are there any rules about appropriate behavior?

Yes. We are a professional, family-run massage studio and have zero tolerance for inappropriate behavior. Any attempt to solicit or imply otherwise will result in an immediate ban.

Learn more about our professional standards here.

Can I cancel my appointment online?

Yes — you can cancel or reschedule your appointment directly through your confirmation email. Just click the “Cancel/Reschedule” link. You can also call us at 780-570-9653 or email info@goldpromassage.com.

We ask for at least 24 hours’ notice. If you cancel late or miss your appointment, a 50% fee may apply.

Read our full cancellation policy here.

Do you massage kids?

Yes — we offer massage for children and teens, with parental consent. Our team takes a gentle, supportive approach tailored to younger clients. If you’re booking for your child, just let us know their age and any specific concerns.

Learn more about massage for kids here.

The Massage Experience

What should I expect during my first massage?

You’ll fill out a short form, chat briefly with your therapist, then relax in a calm, warm space with soft music. Most clients say time flies once they settle in.

See more about what your first massage experience will feel like.

Can I ask for less pressure during the massage?

Yes — always. You’re encouraged to speak up at any point. We tailor each session to your comfort level

See more about why communication makes your massage more effective.

Will it hurt?

Some techniques like deep tissue or trigger point therapy may cause brief discomfort, but it shouldn’t feel painful. You’re always in control of the pressure.

What should I wear to my massage?

Wear whatever you feel comfortable in. For most massages, you’ll undress to your comfort level in private before the session begins — you’ll always be properly covered with a sheet or blanket during the massage. If you’re coming in for something like Thai massage, we provide comfortable, loose-fitting clothing for you to change into before your session.

Read more about what to wear and how to prepare here.

Do I have to take off all my clothes?

Only to your level of comfort. You’ll always be properly covered during the massage, and only the area being worked on is uncovered. Some massages, like Thai massage, are done fully clothed.

Will the therapist talk during the massage?

We follow your lead. Some clients like quiet, others prefer a little conversation. Either way is welcome.

Learn more about why relaxation and focus make massage more effective.

What happens if I’m nervous or uncomfortable during the session?

Let your therapist know. We can adjust the pace, the technique, or take a pause if needed. You’re always in control.

Massage Preparation & Aftercare

Should I drink water before a massage?

Yes — staying hydrated helps your muscles relax and makes your session more effective.

Learn more about why hydration matters before and after your massage.

Should I hydrate after a massage too?

Absolutely. Drinking water afterward helps your body recover and flush out waste.

Read more about how hydration supports your recovery.

What happens if I don’t hydrate before or after?

You may feel a bit sluggish or sore longer than usual. Water helps your body bounce back quicker.

See why it’s important to stay hydrated around your massage session.

Should I eat before a massage?

Yes — a light meal 1–2 hours before your appointment helps you stay comfortable without feeling too full.

Learn more about what to eat before and after your massage.

What are the best foods to eat before a massage?

Stick with light, nutritious options like fruit, yogurt, or oatmeal that are easy on your stomach.

What should I drink after a massage?

Water is your best bet, but herbal teas or coconut water are great too for hydration and recovery.

Relaxation Massage

How often should I get a relaxation massage?

Once a month is great for wellness, but if you’re dealing with high stress or poor sleep, weekly or bi-weekly sessions may work better.

Learn more about how often to get a relaxation massage.

Can relaxation massage help with sleep?

Yes — it calms your nervous system and helps you fall asleep faster and more deeply.

Will I fall asleep during a massage?

Very likely! Many people do — it just means your body is fully relaxed.

See more about falling asleep and what to expect.

Should I talk during my massage?

It’s totally up to you. Most clients prefer quiet, but you’re welcome to chat or speak up if something needs adjusting.

What techniques are used in relaxation massage?

Relaxation massage involves long, gentle strokes that help relieve muscle tension and calm your mind.

Learn more about relaxation massage techniques and benefits.

Deep Tissue Massage

Does deep tissue massage hurt?

It can feel intense at times, but it shouldn’t be painful. Let your therapist know if you need them to ease off.

Learn more about what deep tissue massage feels like.

How often should I get deep tissue massage?

Many people benefit from sessions every 2–4 weeks, depending on your muscle tension and recovery needs.

Read more about how often to book deep tissue sessions.

Can deep tissue massage help chronic pain?

Yes — it helps release long-held tension, improve circulation, and ease discomfort over time.

Learn more about deep tissue massage for pain conditions.

Can it help athletic performance?

Definitely. Deep tissue massage helps reduce stiffness and improve your range of motion.

Thai Massage

What should I wear for a Thai massage?

Loose, stretchy clothes like yoga pants and a t-shirt are ideal. You’ll stay fully clothed for the session.

Read more about what to wear for a Thai massage.

Can Thai massage help with chronic issues?

Yes — it can be great for relieving tension headaches, back pain, and stress-related conditions.

Learn more about how Thai massage supports long-term wellness.

Is Thai massage interactive?

It is! Your therapist will guide you through stretches and postures to release tension and improve flexibility.

Learn more about prenatal massage myths and facts.

Infant Massage

Is it safe to massage my baby?

Yes, but always check with your pediatrician first to make sure it’s appropriate for your baby’s needs.

Learn more about how to start baby massage safely.

What are the benefits of baby massage?

It can improve sleep, ease gas, support digestion, and strengthen your bond.

Read more about how baby massage helps with development.

What oils are safe for baby massage?

Use fragrance-free products made specifically for babies, and always patch test first.

Learn more about safe oils and how to choose them.

When is the best time to massage my baby?

Choose a time when your baby is calm, alert, and not too hungry or tired — like after a nap or bath.

See more tips on building a baby massage routine.

Lymphatic Drainage Massage

Does lymphatic massage help with fat loss?

Not directly. It reduces bloating and water retention but doesn’t burn fat.

Learn more about the difference between fluid loss and fat loss.

What are the real benefits?

It supports detox, reduces swelling, boosts circulation, and can improve skin tone.

Read more about why people choose lymphatic massage.

Is lymphatic massage painful?

Not at all — it’s very gentle and relaxing, using light, rhythmic pressure.

See more about how this technique feels and works.

Sports Massage

When should I get a sports massage?

Before a big event, after intense workouts, during training cycles, or in the off-season — each time supports your body differently.

Learn more about the best times to schedule your sports massage.

What does it help with?

Sports massage improves recovery, reduces muscle tightness, increases flexibility, and prevents injuries.

Who can benefit from sports massage?

Anyone active! It’s not just for athletes — gym-goers, weekend warriors, and those with physical jobs benefit too.

See more about who sports massage is ideal for.

Will I be sore after a sports massage?

You might feel a little sore after deeper work, but it should fade quickly.

What techniques are used in sports massage?

Your therapist may use trigger point therapy, stretching, friction, or kneading — depending on your goals.

Learn more about sports massage techniques and how they help.

Massage Comparisons

What’s the difference between Thai and deep tissue massage?

Thai massage includes assisted stretching and pressure along energy lines, while deep tissue uses slow, focused pressure on muscle layers.

Compare techniques and benefits in Thai massage vs deep tissue massage.

Which is better for pain relief?

Deep tissue is usually more effective for chronic pain, while Thai massage helps with general tension and energy flow.

See how each one supports different types of relief and recovery.

Which helps more with flexibility?

Thai massage is built around guided stretching, which makes it a great choice for improving flexibility.